# Activation Portal

## Steps to Activate Your License


### 1. Check your email

After your purchase, you will receive an email with your **activation code**.  ![](https://docs.ad-da.ca/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzM3YmU2MDE2LWVjNzktNDVlYy04YTA1LWY5ZWFmMjk0YjdiMy8yM2Q0MzAzNS1kMTVjLTRiYWYtOGVjMy1hOTNkZWI2Njg2MTcvMS5wbmciLCJ0eXBlIjoiYXR0YWNobWVudCIsImlhdCI6MTc4OTAzMzUwMCwiZXhwIjoxNzg5MTE5OTAwfQ.xz6QlZTyuGNCDJlSiESE8eJTqLQPsCr3pz9DLx_NzUk)

### 2. Access the Licensing Portal

Navigate to the [Licensing Portal](https://licensing.ad-da.ca).

### 3. Login

In the portal, enter:

* The **email address** used during checkout
* Your **activation code**

Then click **Activate**.

 ![](https://docs.ad-da.ca/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzM3YmU2MDE2LWVjNzktNDVlYy04YTA1LWY5ZWFmMjk0YjdiMy8zOWMwMTcyOS1mNGE1LTQ0MmUtYjcyZi0wZjZmNTk4NjI1ZTEvMi5wbmciLCJ0eXBlIjoiYXR0YWNobWVudCIsImlhdCI6MTc4OTAzMzUwMCwiZXhwIjoxNzg5MTE5OTAwfQ.V3s7TaKm3daWBJmgbX6sZvTK0BpLAHtLP5qtD5D6On0)

### 4. Retrieve the Locking ID

In **Q‑SYS Core Manager** for the Core you are licensing:

* Open the **Licensing** page
* Locate the **Locking ID** on the far right
* Click **Copy** to copy it to your clipboard ![image_(2).png](https://docs.ad-da.ca/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzM3YmU2MDE2LWVjNzktNDVlYy04YTA1LWY5ZWFmMjk0YjdiMy80ZmQ2NGJhMC1hYjBiLTRhY2ItODJmNy05OGYzZWY4MjFmNjEvMy5wbmciLCJ0eXBlIjoiYXR0YWNobWVudCIsImlhdCI6MTc4OTAzMzUwMCwiZXhwIjoxNzg5MTE5OTAwfQ.rU0mZm1yXXqHg4A9LcGrUMnOPLcl1NVl3Lpl8R3gO5w)

### 5. Generate the license

Paste your **Locking ID** into the Licensing Portal and click **Activate**.  ![](https://docs.ad-da.ca/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzM3YmU2MDE2LWVjNzktNDVlYy04YTA1LWY5ZWFmMjk0YjdiMy9lYWNmOGM4Ny0zOGI4LTRkODUtYjE4NS1iZjg5NTgyZmY4MTYvNC5wbmciLCJ0eXBlIjoiYXR0YWNobWVudCIsImlhdCI6MTc4OTAzMzUwMCwiZXhwIjoxNzg5MTE5OTAwfQ.IOXIjSQEVouL4ofx2YdzY3kg6l-SNcZGev87la622_U) A **license code** will be generated for your device.

### 6. Install the license

Copy the generated license code into your plugin’s **Properties** pane.  
If you are also licensing a **Backup Core**, repeat the process using your second license.

 ![](https://docs.ad-da.ca/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzM3YmU2MDE2LWVjNzktNDVlYy04YTA1LWY5ZWFmMjk0YjdiMy82YjQ3MTNlMS03NDY2LTQ2NDMtYjRjOC00MTUyNDY5YmY5ZjcvNS5wbmciLCJ0eXBlIjoiYXR0YWNobWVudCIsImlhdCI6MTc4OTAzMzUwMCwiZXhwIjoxNzg5MTE5OTAwfQ.gvg6KTg1JwSk0NSXIYCfHI6-PPqWAfff4MhuYRjpnxk)  ![](https://docs.ad-da.ca/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzM3YmU2MDE2LWVjNzktNDVlYy04YTA1LWY5ZWFmMjk0YjdiMy9jYzc1YTMwNy1iZWI0LTQ3ZDQtYTdhOC03NjdkZGM2MzVjMGIvNi5wbmciLCJ0eXBlIjoiYXR0YWNobWVudCIsImlhdCI6MTc4OTAzMzUwMCwiZXhwIjoxNzg5MTE5OTAwfQ.jrZn0JYyQ73kLaC3svZikKqhCr_uASISr0TJnoU8d4s)



## Need Help?

If you require assistance with activation or installation, contact us at:

📧 [**support@ad-da.ca**](mailto:support@ad-da.ca)

We will be happy to help.

---

**Documents**

- [Frequently Asked Questions](https://docs.ad-da.ca/s/guide/doc/frequently-asked-questions-WYCxRgYzYg)
- [Activation Portal](https://docs.ad-da.ca/s/guide/doc/activation-portal-MCuyIlFv42)
- [Q-SYS Plugins](https://docs.ad-da.ca/s/guide/doc/q-sys-plugins-1ccQgVxaEF)